Subscribe for 6 or 12 months and get a discount!

With Xmas and New Year Eve at the corner we thought about doing something nice for our customers to thank them for their continuous support since 2005.

Sending an electronic greetings is fine but usually the mailbox is full of unwanted emails. So we decided to go for an offer that nobody will discard to the spam box: an extra discount on top of our already highly affordable service!!!

• 6 months of subscription will get  a 5% discount.

• 12 months of subscription will get even more with 10% discount.

And even better these discounts are here to stay all year round!!!

The AppShore Team

PS: We have added a new feature to the Saved Search described in the previous post. In each application, you can now define a saved search as your default search and use it automatically. The new button "Reset" will recall it when clicked.

New search features in AppShore

Over the week end we have added two new features to the search form presents in each application. Both of these features were highly requested by customers.

Custom dates:

A user has already the opportunity to select a predefined date from a list that appears when he double clicks on a date field. He can also select a precise date from a popup calendar.

The new feature allows to set a custom period before or after a date or between two dates.

• Enter ..Mydate to search on all dates up to Mydate 
• Enter Mydate.. to search on all dates from Mydate 
• Enter Mydate1..Mydate2 to search on all dates between Mydate1 and Mydate2

Limits are included in the search range.

Mydate is a valid date within the date format set in the user's preferences.   12/06/2011.. will search from Dec 6th 2011 in the user set MM/DD/YYYY format or from June 12th 2011 is the format is DD/MM/YYYY.

Multi choices drop down lists:

It is now possible to select none, one or many items in a drop down list when running a search. While it is a quite simple feature from the user point of view, it has required some heavy updates on the server side to handle more complex requests that are in the case of AppShore build dynamically. 

 

AppShore added in Google Chrome Web Store

The Chrome Web Store (http://chrome.google.com/webstore) is an online marketplace where you can find thousands of applications, extensions and themes for Google Chrome. Some of these applications will be installed locally on your computer, others like your beloved AppShore are online services.

Reminders added to Cases and Opportunities

Last Saturday, we added reminders to Activities. It is now the turn of the Cases and Opportunities applications.

While in Activities, reminders work on a full timestamp that combined a date and a time, in these two applications, reminders are applied on a date only. With Cases this is the due date of the case. With Opportunities, this is the closing date of the opportunity.

In each of these applications, users will find a sub menu called Preferences. This form allows you to define default values for some selected fields. Below the Preferences form in Opportunities.

Reminders work on date and time. If you wish to have them triggered on time, it is important to have your timezone parameter set correctly. Go to your global Preferences > Presentation and check this parameter as well as the date and time regional format.

As usual, the update is fully transparent so this new feature will appear automatically in your AppShore account.

Do not hesitate to contact us to raise any issues and give us some feedback.

New feature: Reminders in Activities

Few months ago, we implemented a new notification system better integrated with the applications layout. Today, we are launching a new feature that will complement this notification system and improve the usability of the AppShore offering.

Reminders are triggered are the user's demand ahead the start of an upcoming activity. Reminders can be trigeered minutes, hours, days or weeks before the upcoming activity. Two kind of reminders are available:

• Email reminder
• Popup reminder

 

Email reminder will send an email to the user's email address defined in his profile. Email reminders are sent once.

 

Popup reminder will raise a standard notification box with an activite link pointing toward the related activity. A Popup reminder will appear until the user dismiss it. To dismiss a popup reminder, user must click the X on the right side of the notification box or set to blank the reminder in the activity form.

 

To handle reminders in an activity, two new fields have been added to the Edit and View forms.

 

Also in Activities > Preferences, the user can set default values to these reminders.

 

Reminders will be extended to other applications shortly.

 

Notifications on update and assignment

• when a record is assigned to a new user in the edit form
• when a record is updated by a user who is not its owne in the edit form,
• when a set of records have been updated or assigned to a new user from the bulk form (Apply On).

Inbound emails with the Webmail application

This weekend we added a significant new feature to the Webmail application: Receiving emails from external email accounts.

Each user can configure up to five external email accounts. These external accounts must accept POP3 connections in standard or secure mode (SSL/TLS). Once the parameters of an account have been saved, the user can check the connection. We provide some examples of settings for the most popular email services.

Receiving emails is triggered by the user when he clicks the sub menu Check Mailboxes. Only new emails are retrieved and uploaded.

Management of external emails is quite a complex process. Our extended preliminary tests have been positive but there is a wide variety of cases to validate. We will run a real life test period for few weeks. Please do not hesitate to report technical issues, visual glitches in the display of the incoming emails or request of improvements in this new feature.

During the beta test period, we do not allow the deletion of emails on the external email account while they are retrieved. In all cases, this is a feature that is not recommended to activate so one can continue to check and manage his emails from his default email client.

 

New dynamic panel

A new small feature made its way to your AppShore CRM account: dynamic panel.

Two weeks ago, we revamped the Dashboard application to make it nicer and more user friendly. Today we have updated the left panel (or right if you are using AppShore in Arabic) that is visible on most of the layouts with some similar behaviors and dynamic objects.

Users can customize their own panel by adding, removing or moving dashlets (we called them simply boxes here).

Each modification is transparently stored in your user's profile so you'll find them back at your next AppShore session.

Send us some feedback about this new dynamic panel and let us know what kind of boxes you would like to have.

Charts in Forecasts application

You know the adage "A picture is worth a thousand words".

So we've added some charts in the Forecasts applications. They are dynamics and will react to the filter set in the search form.

The first chart displays the Sales people performance according the following parameters:

• Sales quota
• Expected amount
• Forecasted amount
• Won amount

Expected amount is the amount as set in an opportunity. Forecasted amount is the same amount but pondered by the probability to win the deal. It is a more realistic (lower) amount. Won amount is related to the opportunities won, invoiced, paid.

The second set of chart displays the opportunities according 3 variables:

• Their respective weight in amount in the pipeline
• Their stage
• The Sales people

Here yet we distinguish between Expected and Forecasted amounts.

New impressive pricing!!!

 

 Stay tuned!